RTCC Computer Issue Report Form
Your Name
:
Your E-Mail
:
Confirm E-Mail
:
Very briefly describe your issue
:
Program/Classroom
:
---Select your program below---
Adult Education
Automotive Technology
Business Management
Building Trades
Culinary Arts
Diesel Technology
Environmental Resource Management
Graphic Arts
Human Services
Media & Communications
Main office
Public Safety & Criminal Justice
Power Techology
School to Work
Student Services
Tech Academics
Health Careers
Tech Comm.
VIP
Other
This issue affects
---Select below---
One user
Some users
Entire program
Multiple programs
Entire school
Computer Make and Model:
(Not needed if an entire program is affected)
Computer ID Number:
How do I find it?
(Not needed if an entire program is affected)
Issue Type
:
---Select your issue---
New Student account needed
New Staff account needed
Password reset
Computer won't boot/power on
Can't access folders on the server
Can't print
Grant Internet access to users
Revoke Internet access from users
Can't get e-mail
Can't access web site(s)/Internet
Software installation needed
Other
Describe the issue you are having in detail
:
Please include exactly what you were doing when the issue happened, how you can reproduce it, and
exact
error messages, if applicable.
Describe any steps you have taken to try to remedy the issue:
Can you reproduce the issue?
:
---Select below---
Yes
No
Submit