Solid, secure networks. That's our thing.

Wireless, remote, and mobile

We have expertise in wireless systems, remote access and mobile computing. Well-tuned systems give maximum uptime, which translates into real productivity and cost savings.

Lower TCO

Paradigm is an active supporter and participant in the Open Source software movement, including Linux, Apache, MySQL, PHP, Perl, Interchange, RT, Postfix, and products from the Mozilla Foundation. These tools simply provide the most flexible tools at the best price: free.

More help, less upsell

We get a kick from saving you money. It's a skill many IT companies don't possess. Knowledgeable advice is crucial before making any major purchase - computer and networking equipment is no different. You can count on Paradigm for the best independent, cost-conscious advice when you need it.

Eyes in the sky

Remote monitoring keeps our eyes on your network, heading off trouble before it starts.

Databases

Your business is only as good as your information. Paradigm's experts can help you manage and protect your company's information, for the good of the bottom line. Our developers can help you mine your data to improve your strategic decision making and streamline processes, saving you critical time and money.

Expert tech support

Get the help you need, when you need it, from people you can trust. We do Windows, Macintosh, and Linux, and just about anything else you can think of. Need our help? Click the Get Info link at the top of the page to contact us for info now.

Audits

Ensuring your network's security is a multi-phase process. We start with a thorough review of your systems and existing policies to identify potential flaws and security risks. We work with management and staff to learn about your business practices and create a security policy that balances security with convenience.

Network Antivirus

A centrally controlled and monitored antivirus program is crucial to early detection of malicious viruses, worms, and backdoor vulnerabilities in your network.

Remote Access

We will also see that your company's road warriors, telecommuters and branch offices are able to access the information they need when not in the office by configuring Virtual Private Networks (VPNs).

Firewalls

A strong, properly configured firewall is your network's first line of defense. Paradigm provides solutions from Sophos Network Security and custom Linux firewalls.

Teaching Best Practices

Once a security policy is created, we will work with your staff to see that they understand the need for security, and how to conduct their business tasks in a secure manner to protect your system's information.

How can we help?

Click the Get Info link at the top of the page to find out now.

Design & Usability - Our Approach

Our approach to web design centers on pragmatism and value: we design and maintain custom web sites that are easy to use, functional, and attractive. Too often web sites are designed with a flashy look that is difficult for a user to decipher, or there is simply too much information crammed onto each page. Both of these problems keep customers from your product. We ensure that our clients' sites are straightforward and easy to use, and attractively represent the client's business and brand image.

Custom Web Applications

How could your business benefit from web technology? If you're not sure, call us and ask - we're happy to give free assessments, anytime. Some of the custom web application work we've done in the past has included a web/text paging system, so a local hospital can communicate instantly with its surgeons. Another custom solution helped a local business track and manage their client follow-up calls. How could we help you grow? Click the Get Info link at the top of the page to find out now.

Hosted Microsoft Exchange 2010

Why Host Microsoft Exchange 2010 with Paradigm?

Paradigm Consulting Co offers the latest version of hosted Exchange: Exchange 2010. Users of older versions of Exchange as well as POP email users will benefit from the enhanced features of Exchange 2010. Some of the reasons why it outperforms the previous:
  • Full browser support for a variety of browsers including Internet Explorer and Safari
  • Larger mailbox options - 25GB of storage for Standard Plans and unlimited for Advanced and Elite Plans
  • Enhanced features of OWA 2010 with conversation style messaging
Because your business relies on email as one of the most important means of communication, you want to choose a provider that can offer the most secure infrastructure available.

Reliability and Uptime

We offer a 99.99 percent uptime service level agreement. Our multi-million dollar infrastructure includes datacenters featuring Dell, EMC and Cisco hardware and multiple connections to Tier-1 Internet providers, assuring high availability and the fastest round trip for your email. This Fortune 50 infrastructure is finally available to small- and medium-sized businesses.

Add-On Features

We offer a complete range of add-on features including hosted BlackBerry® services and ActiveSync for Windows mobile devices so you can instantly activate email service for your handheld. Rather than spending thousands of dollars on your own server, you can use our managed service for just a few dollars a month. You can also add SharePoint for document collaboration; Lync Secure Instant Messaging for increased productivity through secure instant messaging; and file sharing and archiving - from simple message journaling to keep an exact copy of all your message, to compliant archiving, which fulfills regulatory requirements from the main US regulations - HIPAA, GLBA, SOX, SEC, FINRA and FRCP as well as other state/federal requirements.

Security and Compliance

Backed by a SAS 70 Type II audited location: SAS 70 is an auditing statement issued by the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA), officially titled "Reports on the Processing of Transactions by Service Organizations." SAS 70 defines the professional standards used by a service auditor to assess the internal controls of a service organization and issue a service auditor's report.

PC or Mac

Many Exchange hosting companies do not offer both Outlook (for PC) and Entourage (for Mac) support. We offer both, so your staff can use either PCs or Macs. We also offer free Outlook Web Access (OWA) 2010 - which works on all major web browsers - allowing your users the ability to access their email online from anywhere.

More and more SMBs are making the switch to hosted Exchange. Lower costs, better security and the ability to re-deploy IT staff for other projects and initiatives are attractive advantages of the Software-as-a-Service model. When you're ready to evaluate your options, click on the Get Info link at the top of the page to schedule a call with a representative about how your business can benefit.


Cloud Security

Always up-to-date protection

Based on our award-winning technology, Sophos Cloud delivers world-class protection to stop all threats from attacking your computers. An integrated, lightweight agent protects your users and all of their computers 24/7.
  • Effective desktop security agent with integrated anti-malware, intelligent host-intrusion-provention systems (HIPS) and device control
  • Malicious and inappropriate website filtering, with built-in web malware scanning
  • Live connection to SophosLabs, protecting users from current and emerging threats
  • Always up-to-date protection following users everywhere: on the road, at home or in the office
  • Stays connected for instant reporting, consistent policy and threat updates, and security software upgrades

Subscription-based service, economical and flexible

Sophos Cloud delivers security as a service, simplifying IT management while providing comprehensive and effective security. Functionality can be expanded over time as business requirements change. It’s a cost effective solution for growing businesses.
  • Economical, pay as you go subscriptions
  • No need to set up a management server
  • Eliminates the cost of buying hardware and software
  • Grows with your business, letting you add users as your business grows
  • Get new features rapidly
  • Customers get new functionality without any overhead

Start your FREE trial of Sophos Cloud Security in minutes!

Cloud Backup

Cloud Backup: Maximum protection, Zero downtime.

With Paradigm, your backup happens automatically, in the background. Users never have to stop working, and after the initial backup, shouldn't notice any impact on performance. And no one has to choose between backing up and doing their jobs.

No hardware required

This is 100% software-based backup - there's no hardware to install or maintain, no wires to connect, no disks or tapes to deal with, no technician needed. You simply install the software and Paradigm takes care of the rest.

Safer than local backups

Your backup is encrypted at all times, and stored on redundant disk arrays that are immeasurably more reliable than internal or external hard drives. (If you have external hard drives you can back them up with our business product, too.) Our state-of-the-art, guarded data centers protect your business backup from theft, fire, water damage and anything else that can happen at your office.

Smarter than scheduled backups

Paradigm backs up your data continually, updating your backup in the background - eliminating the potentially costly "backup gaps" created by daily or weekly backups.

Restores files fast to minimize downtime

If you lose a file, get it back with a few clicks. If your hard drive crashes, restore all your backed up files to another computer via our website - or, for mission-critical recovery, have your backed up files shipped to you on a portable hard drive.

Anytime, anywhere access to backed up files

With Anytime, Anywhere Access, you can open, view and share any file in your backup from any computer connected to the Internet. Or use one of our free mobile apps to access your files from your iPhone®, iPad, Android™ or BlackBerry® device.

Backs you up with world-class support

When you've lost files, you want fast, responsive help. Our US-based support team is available to all Business customers by email, chat, or phone - 7 days a week from 8 a.m. to midnight Eastern Time.

When you're ready to evaluate your options, click on the Get Info link at the top of the page to schedule a call with a representative about how your business can benefit.

"Paradigm has been an important and integral part of our business for 16 years. The crew at Paradigm has total responsibility for the development and maintenance our computer network and security systems, for both internal and remote users. Paradigm is, however, much more than just a service provider, they treat our business as though it is their own, providing us with technical advice that we trust implicitly."-- John Thrailkill, President
Advanced Illumination, Inc.

"Paradigm developed and maintains unique communication applications for our hospital environment. Paradigm's focused support provides us with high level of confidence in their application reliability. Their responsiveness is always prompt. The evaluations and solutions are comprehensive and precise."-- Will Durant, Manager
Dartmouth Hitchcock Medical Center Communications

"My company had a very challenging IT problem that had stumped six different computer consultants, systems integrators, and self-professed 'gurus.' We retained Paradigm at 6PM on a Friday, and they worked diligently through the weekend to determine the root cause of our problem, and by Sunday afternoon we were up and running without a hitch. They produced quality results, on time and on budget. I would not hesitate to retain Paradgm again for any complex technology challenge."
-- Justin Sullivan, CEO
PrivateFLITE LLC

"Paradigm Consulting developed and has maintained our website since its creation in 1997. They handle all of the technical details, allowing me to focus on designing and making new prints, and they do it in a timely manner."-- Sabra Field, Printmaker

"Paradigm developed innovative solutions to several technical problems we faced at MeansBusiness. They have a startup business/budgeting knowledge and mindset (e.g., 'I understand we don't have a $20M budget, so let's improvise'). Subsequently, during the formative phase of ECFiber, I reached out to Peter Nikolaidis, Paradigm's founder, to be an ECFiber board member because of his common sense business and technical perspective."-- Loredo Sola, Director Software Development
PKC Inc.

"When I contacted Peter, I was panicked, stressed and concerned over losing a full year of accounting data. I soon learned that he had expert knowledge of the software program I was using and he immediately made me feel at ease. Within minutes of asking key questions, accessing my computer, and calming my nerves, he was able to find my files and even made modifications to avoid a re-occurrence. I can't imagine any other vendor responding to and resolving my issue so quickly. THANK YOU!!!"-- Michelle Holsberg, Holsberg Marketing Solutions

"As a chamber of commerce, email is a daily method of communication with our members. We have relied on Paradigm's Hosted Exchange services because they recognize how critical it is to our organization, and we've been completely satisfied with the service. We also like knowing that we're dealing with a local business whom we know is there for us when we need them. Ever since they did what they did to take over our email, we haven't had a problem."-- Ben Merrill, Director,
Randolph Area Chamber of Commerce

"I highly recommend Paradigm Consulting. Their expertise and ability to clearly explain complicated computer forensics issues put our legal team in a position that we could successfully challenge the opposing team's forensics expert's methods and findings."-- M. Viera, Principal
MegaSys Consulting LLC.

"Paradigm has provided 100% of our IT needs since Sept 2005. As a medical practice, system network security and reliability are extremely important. Peter and his staff have met those needs above and beyond, including analyzing and implementing our telecommunication needs, full technical support, and the planning, specifications, and purchasing of equipment, plus so much more."-- Ann M. Hughes, R.T.(R), CPC Practice Manager
Mid-Vermont ENT, PC

"We would have been in a world of hurt without you guys." -- Lori Simon, Executive Director
Casting For Recovery

"Paradigm is responsive to our information technology needs. Whether it is troubleshooting system hardware crashes, researching desktop faxing solutions, consulting on our telecommunications, or simply creating a new email account. Through the years Paradigm has been there for us."-- Darlene Palmer, Operations Manager
Holden Financial Services Inc.

"Paradigm has been an intricate part of our business since 1997. With our limited IT staff, Paradigm has helped fill the void that would otherwise require more IT staffing and hardware. From server roll outs to website design and hosting, network design and troubleshooting, he has a breadth of knowledge in all fields of IT. It has been a pleasure working with Paradigm for the past 17 years and we will continue to use them far into the future."-- Travis Hayden, IT Manager, MSCA/MCITP
Central Vermont Communications

"We have had the great fortune to work with Paradigm since 1997. They are competent, capable and somehow manage to stay a step (or several) ahead in the fast changing field of technology. They have always helped us to make appropriate hardware and software decisions and have always been there for us when our technology misbehaves. In addition, they have the unique ability to speak and explain technology in lay terms which has helped us tremendously to better understand and not feel like dummies. Most importantly, they clearly love what they do and we have enjoyed getting to know and work with them. We look forward to a life long relationship with Paradigm Consulting Co."-- Patricia Rick, Administrative Director
North Common Associates

"Paradigm have consistently delivered top quality work, ahead of schedule for a very reasonable price. Over the seven years during which I used their services Paradigm was my first choice for web development and infrastructure consultant. Over a wide variety of projects Paradigm offered very astute scoping and project definition advice before placing their bids or committing to work, they have never disappointed. Paradigm comes to the table with multiple solutions to a given task and possesses the refreshing quality of not being overly invested in one particular set of technologies, their first priority is doing a great job for their clients, not pushing a particular tool or set of technologies. Not only is Paradigm very well versed in a wide range of current technologies but they have the ability to interact very effectively with tough clients and really deliver great product even in challenging circumstances."-- Sam Segal, Engineer, Web Developer

"We'd be lost without you."-- Bill Sugarman, Director
Randolph Technical Career Center