We get a lot of email. A lot of email. And sadly, a lot of them come in without useful subject lines.
Lately I’ve seen several clients with email signatures that included incorrect information. You may be thinking “That can’t be, because I set my signature file myself.” But did you really?
I recently finished reading Mandiant‘s fantastic APT1 Report. One of the gems is on page 29, which details some of the tactics used by phishing attacks carried out by APT1, (speculated to be the elite cyber-attack wing of the Chinese military).
We have several clients who have stated that they “need to have all employees’ passwords.” They don’t, and furthermore, after a brief explanation, they realize they don’t want them either. Here’s why.
We recently handled an incident response case where our client was infected by malware which was delivered by email. The client plead ignorance, and asked “how can we tell what is real and what is a virus?” Here’s a quick tip to do just that!
Whether it’s fair, or not, people judge you by the words you use, spoken and written. This applies to electronic communication as well and, while the accepted norms for grammar are being relaxed more and more every day, f u typ lik ths n a prof ltr, ul look like a ful.
Several times in my career I have come across users who delete things in MS Outlook (or another email or file system) and keep said messages or documents in the Trash or Deleted Items folder. This is a Bad Idea™ for the following reasons.
Unless you are independently wealthy, your time is money, so wasting time is wasting money. Unless you are following these tips, you are probably needlessly wasting time and money on email.
Every now and then we get a call from a client, telling us that they are receiving messages stating that their emails are being rejected, or “bouncing.” The catch? They never sent the email in the first place. So what’s going on?
Many businesses are moving to cloud-based services, especially for email. Here are some of the mistakes we’ve seen, and how you can avoid them.